Terms

Placeholder. This page must be replaced with reviewed legal text before the first paid order (docs/setup.md §10). The headings below list the clauses that text needs to cover.

1. Who we are

Vibent is a trading name of Satori Global Ltd, registered in England and Wales. Company number, registered address and contact email.

2. The service

The Experience Review is a one-off, manually conducted design review of the web application at the address you provide, delivered as a private interactive report. It is professional opinion, not a guarantee of outcomes. Scope (what is and is not reviewed), delivery target (within 5 working days), and what happens if we cannot access the app.

3. Price and payment

£149 including VAT where applicable, paid in full at order through Stripe. Vibent does not store card details.

4. Cancellation and the 14-day cooling-off period

Consumer Contracts Regulations 2013: you have 14 days to cancel a service contract. By ticking the box at order you expressly request that we begin the review within that period and acknowledge that once the review has been fully delivered you lose the right to cancel. If you cancel before delivery, a proportionate charge for work done may apply.

5. Your responsibilities

You confirm you are entitled to have the app reviewed, you will provide any access needed, and the app does not contain unlawful content.

6. Access to your review

The review is available at a private link to the email address(es) on the order for 12 months from delivery, after which it is deleted. Access is by one-time code sent to those addresses; you are responsible for the security of your mailbox.

7. Intellectual property

The report is licensed to you for use on the reviewed product. Vibent retains rights in its methodology, templates and tooling.

8. Liability

Limitation to the price paid; exclusions that cannot lawfully be excluded are not excluded.

9. Governing law

England and Wales.